Insights & News

Hospitality Intelligence

Perspectives on the future of the guest experience, hospitality technology, and building thriving local communities.

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July 25, 2026  ·  Jamal Salter

Why Independent Hotels Are Losing Guests to Big Chains (And How to Fight Back)

Major hotel chains are spending millions on proprietary apps and digital experiences. Here is how independent and boutique hotels can level the playing field without breaking the bank.

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July 18, 2026  ·  UMX Editorial

5 Things Hotel Guests Wish They Could Do From Their Phone

The modern traveler relies on their smartphone for everything. Are you providing the digital amenities they actually want during their stay?

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July 10, 2026  ·  Jamal Salter

How Local Businesses Can Reach Travelers Without Paying for Ads

Traditional advertising is expensive and often ineffective. Discover how the UMX platform connects local businesses directly with high-intent hotel guests.

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